Your business deserves an online store. We make it easy to build one.

MyDukaan is a platform that lets any business — from a single-person food delivery operation to a multi-category retail shop — create a fully functional online store in minutes, with no technical knowledge required.

The idea behind MyDukaan is simple. Most small and medium businesses do not need a complex e-commerce system. They need a clean product catalogue, a way for customers to place orders, and a reliable method to accept payments. Everything else is overhead. MyDukaan strips the process down to exactly those essentials and gets out of the way.

Built on the mydukaan.io infrastructure, each store gets its own unique URL — for example:

mydukaan.online/southservices

This link is what you share with your customers. They open it on any device, browse your products or menu, place an order and pay. There is no app to download, no account to create on the customer side. It just works.

How it works

You sign up, name your store, and start adding products. Each product gets a title, description, price and optional image. You organise products into categories — for a restaurant, these might be starters, mains, drinks and desserts; for a retail shop, they might be clothing, accessories and homeware.

Once your catalogue is set up, you configure your payment methods and delivery options. MyDukaan supports multiple payment gateways so your customers can pay online at the time of ordering. You can also offer cash on delivery if that suits your market.

When an order comes in, you receive a notification. The order management dashboard shows you what was ordered, the customer's details, the delivery address and the payment status. You confirm the order, prepare it, and dispatch it. The customer can track the status of their order in real time.

That is the entire workflow. No plugins to install, no themes to configure, no hosting to arrange. The platform handles all of it.

Who this is for

MyDukaan was designed for businesses that sell directly to consumers and need a fast, low-friction way to take orders online. The platform is particularly well suited to the following types of business:

Restaurants and food delivery

Create a digital menu that your customers can browse and order from. Categorise items by meal type, set prices, add descriptions and images, and accept orders for delivery or pickup. Many of our users run cloud kitchens, home bakeries or local restaurants that previously relied on phone orders or third-party delivery platforms that charged high commissions.

Local retail and grocery

If you run a shop — whether it is a grocery store, a pharmacy, a bookshop or a clothing boutique — MyDukaan gives your customers a way to browse your products and place orders without visiting in person. This is especially valuable for businesses that serve a local area and want to offer delivery or click-and-collect.

Service providers

Freelancers, consultants and service-based businesses can use MyDukaan to list their services, accept bookings and collect payments. The catalogue format is flexible enough to accommodate services as easily as physical products.

Home-based and micro businesses

If you sell handmade goods, baked items, or any product from home, MyDukaan gives you a professional storefront without the expense of building a custom website. Share your store link on social media or WhatsApp and start taking orders immediately.

What the platform handles for you

Product catalogue. Add unlimited products with titles, descriptions, pricing, images and categories. Organise your offerings in a way that makes sense for your business. Update stock availability in real time.

Order management. Every order that comes in appears on your dashboard. You can see the customer's name, contact details, delivery address, what they ordered, the total amount and the payment status. Accept, reject, or mark orders as dispatched from a single screen.

Payments. Integrated payment gateway support means your customers can pay online using cards, UPI, net banking or digital wallets. You can also choose to accept cash on delivery. Funds settle directly to your bank account.

Storefront. Each store gets a clean, mobile-optimised page at its own URL. No app installation required for your customers. The page loads fast, displays your products clearly and guides the customer through the ordering process without confusion.

Notifications. Get alerted when a new order comes in. Your customers receive order confirmations and status updates automatically. Communication is handled by the platform so you can focus on fulfilling orders.

Analytics. See how many people visit your store, how many orders you are receiving, your top-selling products and your revenue over time. Basic but useful data to help you understand your business.

The cost of not being online

Customers expect to be able to find, browse and order from businesses online. This is no longer a preference — it is a baseline expectation. A business without an online presence is invisible to a growing share of the market.

The traditional alternatives — building a custom website, hiring a developer, subscribing to an expensive e-commerce platform — are often impractical for small businesses. They take too long, cost too much and require ongoing technical maintenance that most business owners do not have time for.

MyDukaan exists to close this gap. It is fast to set up, simple to use and costs a fraction of what a custom solution would. It will not replace a full e-commerce platform for businesses with complex needs, and it is not trying to. It is for the millions of small businesses that just need to get online and start selling.

Getting started

Setting up your store takes minutes. You choose a name for your store, add your products, configure your payment and delivery settings, and share your link. There is no contract and no long-term commitment. You can start with a handful of products and scale up as your business grows.

Your store URL will look like this:

mydukaan.online/your-store-name

Share it on WhatsApp, Instagram, Facebook, your business card, a printed flyer — anywhere your customers are. They click, they browse, they order. That is the entire process.

MyDukaan is built on mydukaan.io infrastructure. For platform documentation and developer resources, visit mydukaan.io.